Billing and auto-renewal
Essential is $85/month, Signature $150/month, and Black $300/month, plus any applicable tax. By signing your membership agreement, you authorize recurring charges to your payment method each month until cancellation. Your billing cycle starts on enrollment and renews monthly on the date shown in your membership details.
Cancel and pause
There is no minimum commitment. Cancel before your next renewal through the client portal or by calling or texting (213) 415-4866. Cancellation takes effect at the end of your paid billing cycle; you retain that cycle's remaining benefits until they expire and will not be charged for the next cycle. Pauses are not offered. If you rejoin after cancellation, current pricing and terms apply.
Expiry of services and credits
Included services and customization credits expire at the end of each monthly billing cycle. They do not roll over, cannot be exchanged for cash, and are not refundable, except where required by law. There are no partial-cycle refunds except where required by law.
Credit rules
Signature includes $15 and Black $50 in customization credit per billing cycle; Essential has no customization credit. Use credit toward nail art, cat eye and other eligible design options across visits, up to the cycle's total allowance. You pay any amount above the remaining credit. Credit cannot pay for services (including removal, repairs or simultaneous mani-pedi), membership fees, products, tax, or tips and has no cash value.
Fair use and the 5-visit cap
Essential includes 1 manicure or pedicure per cycle; Signature includes 2, in any mix. Any manicure or pedicure style is eligible, with a single-color finish. Black includes up to 5 visits per cycle, with one manicure, pedicure, or extension service at each visit. Each tier also includes standard removal and 1 nail repair per cycle. Membership appointments are subject to availability. Further services are paid separately at your member discount. Customizations are charged separately, after any available customization credit.
Discounts
Essential receives 10%, Signature 15%, and Black 20% off additional services. Discounts do not apply to customizations (including nail art and cat eye), products, membership fees, tax, or tips.
Failed payments
If payment fails, Mangomint may retry the charge. Update your payment method or contact us to resolve the balance. Membership benefits require a paid, active membership. Contacting us to cancel remains available if you cannot cancel through the portal.
No-show and late policy
Give at least 24 hours' notice to cancel or reschedule an appointment. Where a booking deposit is charged, the studio's existing 50% deposit policy applies: it is refundable with at least 24 hours' notice and retained for cancellations within 24 hours or missed appointments. Arrivals more than 15 minutes late may require a shortened service or rescheduling.
Price-change notice
Your service prices remain locked at enrollment rates while your membership stays continuously active. This does not lock the monthly membership fee. We will give at least 30 days' written notice before increasing your monthly membership fee. You may cancel before the new fee takes effect.
Non-transferable
Memberships, included services, credits, and member discounts are personal to the enrolled member and cannot be shared or transferred.
Tax and tip
Applicable taxes and gratuities are not included in membership fees or customization credits. Any applicable tax is shown at checkout. Tips are optional and paid separately.